(industry use case)

Medical Practices.

An AI front desk that answers every patient call 24/7, books appointments against the real schedule, sends confirmation texts, and calls no-shows to rebook — all from practice-approved scripts. It never gives medical advice, keeps PHI behind secure links, and warm-transfers anything urgent to your on-call staff.

Staff my team

What keeps this sector up at night

(the pains AI staff take over)

62% of SMB calls go unanswered, and a patient who hits voicemail after hours often books with the practice down the street
Front-desk staff juggle the phone, the waiting room, and the schedule at once — booking calls get rushed or missed
No-shows and unfilled recall slots quietly drain revenue because nobody has time to call patients back
After-hours coverage means an expensive answering service that takes garbled messages and books nothing

Your AI staff for medical practices

(who does what here)

Theo — Inbound Receptionist

Answers every call around the clock, books appointments mid-call against the live schedule with a confirmation SMS, answers hours-and-insurance questions from your approved knowledge base only, and warm-transfers emergencies — chest-pain trigger phrases go straight to the on-call human or a 911 instruction, never a routine booking
Nadia — Cold Calling Specialist

Works the no-show and lapsed-recall list with practice-approved rebooking scripts, discloses it's an AI, and closes each call on two concrete open slots — appointment logistics only, never clinical conversation
Omar — Executive Assistant

Triages the office manager's inbox and wrangles the admin calendar — and by design never drafts on medical threads, so clinical correspondence stays with your staff
Sofia — Search Visibility Lead

Keeps the practice ranked for local searches and checks whether ChatGPT and Perplexity recommend you when patients ask for a doctor nearby — with every health-related content claim source-checked and human-reviewed before publishing

The tasks that matter here

(each documented in the task library)

24/7 AI Call Answering Phone Appointment Booking Missed Call Text Back Emergency Call Escalation AI Message Taking Dormant Lead Reactivation

A day with your AI staff

(honest, not sci-fi)

It's 9:47 PM and a patient calls to book a follow-up. Instead of voicemail, the AI receptionist answers, checks the live schedule, books Thursday at 10:15, and texts a confirmation before the caller hangs up — while a structured message with the transcript link lands in the office manager's inbox for the morning. The next day, the AI caller works the no-show list from the practice-approved script and refills two of the empty slots. When one caller mentions chest pain, the conversation stops being a booking call: the trigger phrase fires an immediate warm transfer to the on-call line, exactly as configured.

Put them to work

(flat pricing, one agent per machine)

From $499/agent/mo — see pricing, build a staffer, or talk to the calling AI right now. Every action is logged and human-supervised — how trust works.