Missed Call Text Back.
When a caller hangs up before connecting, a text goes out in under a minute to pull them back before they dial your competitor. The AI employee sends the text-back, continues the conversation over SMS, and books or takes a message from there.
How the AI employee does it
(from the Inbound Receptionist playbook)Detect the abandon — hangups and unconnected calls trigger the flow instantly
Text back in under a minute — a reply lands while the caller still has their phone in hand
Continue by SMS — questions answered and booking offered in the thread
Log the save — recovered leads written to the CRM with the full exchange
Tools on the job
(official APIs)TwilioHubSpot
Full stack on the Inbound Receptionist knowledge base.
Measured by
(the number that matters)Text-back sent in under sixty seconds — recovering callers from the 85% who otherwise never call back
Every action logged and reviewable — how trust works here.
Related tasks
(the staff work together)Put this on someone's desk
(alpha)Theo (Ext. 109) handles missed call text back as part of the Inbound Receptionist seat — flat from $499/agent/mo, one agent per dedicated machine. Build the staffer.