24/7 AI Call Answering.
Every forwarded call answered around the clock with a custom greeting — primary line, after-hours, or overflow — so voicemail never loses you another customer. The AI employee answers FAQs grounded in your knowledge base, screens spam, and always discloses it's an AI assistant.
How the AI employee does it
(from the Inbound Receptionist playbook)Wire the phone — a provisioned number with conditional forwarding; zero change to your published number
Answer 100% of calls — custom greeting for primary, after-hours, or overflow coverage
Ground every answer — hours, pricing ranges, services, and insurance answered only from your approved KB
Screen the junk — spam and robocalls filtered before they waste anyone's time
Tools on the job
(official APIs)Retell AITwilioSlack
Full stack on the Inbound Receptionist knowledge base.
Measured by
(the number that matters)Answer rate and missed-call recovery — versus the 62% of SMB calls that go unanswered and the 85% of callers who never call back
Every action logged and reviewable — how trust works here.
Related tasks
(the staff work together)Put this on someone's desk
(alpha)Theo (Ext. 109) handles 24/7 ai call answering as part of the Inbound Receptionist seat — flat from $499/agent/mo, one agent per dedicated machine. Build the staffer.